[Steven Zahm]

@ Margaret

RE: I’m seeing on the Connections Database plugin that it is not compatible with the current version of WordPress. Could that be causing the issue?

What is the exact message you are seeing? If you are seeing the message I think you are, then you should not even be able to do the export because Connections is not even active. This would be really confusing because you said you you have version 8.6.11 installed and that version did not do version checks or even have that message.

[Steven Zahm]

@ Gary

RE: when we tried to add an entry we could not enter an address

I am assuming this means when you click the add address button, nothing happens? Correct?

This is rare and but does happen. The cause has always been another plugin (or theme) including its admin javascript on the Connections admin pages instead of limiting them to their own admin pages (which is poor design) causing a fatal error in their script which in turn prevents Connections from running its scripts.

To see if this is cause, open the page in Chrome, click the Add Address button, hit the F12 key and then click the Console tab.

Look for red lines which indicate fatal errors. Mouse hovering over the filename of the of the error will show you the entire path of the file. This usually gives a solid hint which plugin is the cause of the error.

RE: we added a number of photos but they don’t show up anywhere

Where did yo add the photos? The bio field, the notes field? Or, did you upload using the Logo or Photo field (each supports a single image).

RE: we could not find any map location and after spending a good hour trying to find out what an API Browser key was we could not find a word anywhere on what this means.

The Google Maps API keys:

• The Server key is used when adding an address to geocode it into latitude/longitude when the entry is added. If no key is added, OpenStreetMap (OSM) will be used byu default.
• The Browser key is used to display the Google Maps in the admin when the address geocode button is clicked. And on the frontend with all the premium templates which include map support. If no key is entered OSM will be used by default.

Hope this helps! let me know if you have any further questions.

[Steven Zahm]

@ Gary

Sorry, but Connections would not be a good replacement for GeoDirectory as it does not have the clustermap feature (I’ve slowly been adding a robust mapping API so I can start adding such features to Connections) or built in billing.

In regards to billing, I always recommend to users that they instead look at membership plugins for this vs it integrated into the directory. The primary reason is monetization. With it built into the directory, the directory becomes the only way to monetize the site. Using a membership plugin like Restrict Content Pro you are more easily able to expand your site monetization options and opportunities where the directory can simply be one member benefit.

Probably not the answer you were hoping for, but I do hope it helps!

ps. I did take a quick look at your site and I did not seem to experience the redirection issue you mentioned.

[Steven Zahm]

@ Melissa

Add page_limit=18 to the shortcode.

Hope this helps!

[Steven Zahm]

@ Gary

A user account is created as part of making a purchase.

Hope that helps!

[Steven Zahm]

@ Ramona

RE: I managed to get the “read more” and ‘sprite’ off my grant listing page but I noticed that the title that displays is still showing as a link. Can I change that setting?

What title? The entry name?

RE: on the staff page the ‘sprite’ is now transparent. I don’t know how that happened. I can hover over where I know it is and get the link, and in the custom CSS editor I can select it and see the outline but can’t get it to show up again.

Unfortunately it is impossible for me to now and provide an answer.

If you can share links to these pages, I will likely be able to better assist you with solutions to these issues.

[Steven Zahm]

@ Kathy

RE: Not sure what the ‘Endurance Page Cache” is, but I did purge the cache to my website.

Hmmm… it is something that is running on your site. I’m guessing your web host is Bluehost as it is something they tend to install in WordPress. If you are unsure how to clear its cache, you’ll have to refer to their support team.

RE: image

Create a temp admin account using this plugin:

https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the login link and I’ll take a look asap.

[Steven Zahm]

@ Margo

You could use this dev doc to register those fields with Connections so they can be exported:

https://connections-pro.com/quicktip-custom-field-adding-a-text-field/#Export_the_Field

Something like this should work:

// Register the custom test field CSV Export attributes and processing callback.
add_filter( 'cn_csv_export_fields', 'cn_register_text_field_header' );
add_filter( 'cn_csv_export_fields_config', 'cn_register_text_field_config' );

function cn_register_text_field_header( $fields ) {

  // The field_id should match exactly the field id used when registering the custom field.
  $fields['Branch Logo']     = 'Branch Logo';
  $fields['Marker Location'] = 'Marker Location';

  return $fields;
}

function cn_register_text_field_config( $fields ) {

  $fields[] = array(
    'field'  => 'Branch Logo', // The field_id should match exactly the field id used when registering the custom field.
    'type'   => 5,
    'fields' => '',
    'table'  => CN_ENTRY_TABLE_META,
    'types'  => NULL,
  );

  $fields[] = array(
    'field'  => 'Marker Location', // The field_id should match exactly the field id used when registering the custom field.
    'type'   => 5,
    'fields' => '',
    'table'  => CN_ENTRY_TABLE_META,
    'types'  => NULL,
  );

  return $fields;
}

Hope this helps!

[Steven Zahm]

@ Diana

RE: is it possible to access the photos in my media library instead of uploading each image?

Sorry, no this is not possible. Connections maintains its own images in order to keep your site from being slowed down. Cluttering the Media Library can have negative effects in site performance. It also allows Connections to create image cache of size variations on demand further ensure as optimal load time as possible vs sending unnecessarily higher res images.

[Steven Zahm]

If you were running a older version of Connections last month and have since upgraded to 8.36.1, that could explain it.

CSV Import v.8 is pretty old and may no longer be compatible with recent versions of Connections.

My first suggestion would be to renew your CSV Import license and update to the current 2.0.2 version.

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