[Steven Zahm]

@ Matt

I looked at the links in the db, there are no other duplicates. I would expect if there was an issue with other users not being able to edit their entry that there would be duplicates or links to non existing entries/users. I did not find any, which is good.

I tested the user you mentioned… using the User Switching plugin, I was able to switch to the user and make edits just fine, no errors. The edit caused it to go to moderation which is expected due to the role capability settings.

I suspect the user misinterpreted the moderation notice as an error (or maybe not) and requested that the change be approved by the site owner and the site owner misinterpreted her request as her reporting an error.

So, the short version, I can not find any issues other than the issue you experienced with the test user.

If you can recall which steps you took to end up with a broken link to a non existing directory entry, I will definitely take a look because that is a bug because that should not be possible.

[Steven Zahm]

@ Diego van der Heijden

If you are seeing actual code in the template when you view the directory, then you need to move the code so that it is between <?php and ?> tags. If it not between those tags, then it is being displayed as text and not run as code.

[Steven Zahm]

@ Alison

Great to hear!

[Steven Zahm]

@ Karine

Well, I’m running out of ideas of the than the jQuery version as I don’t really see any other issues.

The Connections Hours extension, I’ll be releasing an update hopefully this week to fix a couple minor HTML markup errors. It is very unlikely to cause any issues, but I guess it does not hurt to at least try deactivating it temporarily to see if for some reason the theme header is “sensitive” to html mark errors.

[Steven Zahm]

@ Brett

re: I can’t seem to find card.php

For cMap, the file path will be:
../wp-content/plugins/connections-cmap/

This is a cMap template file, not a WordPress theme file which is why you can not find it in the theme.

re: do you have any wordpress template that you recommend to use with Connections using cMap

For the most part, you can use any WordPress theme you want. Just make sure it is current and well supported. In general, in well supported current themes the worst that ever happens is minor CSS conflicts which are for the most part easily resolved.

Hope this answers your questions.

[Steven Zahm]

@ Matt

re; The owner of the site got an email from a member who already had an entry, but when she tried to make updates to it and save them she got the error.

Do you know which user so I can check that user? Can I get access the the webhost control panel so I can use phpMyAdmin. That will make debugging the actual link issue far easier/quicker.

re: How do you remove the link?

Right now, the only way is to use the WordPress function delete_user_meta() function. What I did on you test account was create a snippet that simply called that function with the test user’s WordPress ID telling it to delete the connections_entry_id user meta key.

re: I saw that you ran the S2Member snippet code to reset roles. Before you ran it were you able to update the test entry or did it work after you fixed the link issue?

Running this snippet did not correct the issue, unfortunately. What I did to remove the linked did the trick.

[Steven Zahm]

@ Karine

Ok, unfortunately the jQuery compatibility option is not able to override the theme’s old version. So, the older version could still be the cause. Without being able to load the correct version, we will not be able to say one way or the other.

The only other serious issue I see is that the Flash Album Gallery plugin is causing a a javascript error. I guess try disabling it temporarily to see if that is the source of the issue.

[Steven Zahm]

re: eseone

Hmmm… I have no idea why an email went out after you renewed. Do you still have both so I can research and track down why? If you do can send them back to me?

[Steven Zahm]

@ Christine

The directory setup is sort of confusing… it appears you have many pages with the [connections] shortcode on it. For example all those page links for the “Departments” and “Administrative Units” in the sidebar. Each of those links, seem to be a separate page with a [connections] shortcode, like utilizing the category shortcode attribute. If that is correct, this is something that you can do, but, you should really, really consider disabling the category drop down. Having both creates a really confusing navigational experience.

On to the topic you’re asking about…

I browsed around quite a bit and all the individual pages seem to be fine, except, for the pages where you have the shortcode on the page multiple times. One example is the “Elementary Education and Middle Grades Education” page. All the entry links in the second instance of the shortcode will not work correctly because on the individual pages, only the first shortcode is used so if that first shortcode is limited by a category in which the entry does not exist, it will return no results. You can use the shortcode on the page multiple times but you do need to setup up the directory differently and you should really, really disable the category search and keyword search when you do because that makes browsing and navigation of the directory confusing.

So, to resolve both issues I’ve noticed you should do the following…

1. Disable the View All list action.
2. Disable the category drop down in cMap.
3. Disable the keyword search in cMap.
4. You need to create a new page. The name is not important but should be relevant. For example, “Person”. On this page you should have the [connections] shortcode and nothing else with no shortcode attributes. Set this page as the directory home page.
5. Now, on all the existing directory pages add force_home="true" to the existing [connections] shortcodes. This will force the individual links to result to the new “Person” directory home page.

If I have guessed the correct setup correctly this should fix all the navigational issues.

I hope this makes sense and helps! Let me know.

[Steven Zahm]

@ Carolin

re; Glad even the mighty make those kinds of mistakes.

ha! I wouldn’t consider myself mighty in any sense!

re: Welcome to my world!

chuckle… I’m quite sure whether all of us want to admit or or not but we all live in that same world, lol.

Sorry, that I gave in accurate instructions and wasting your time! This has made me realize that I have no consistent method to simply display the excerpt. Each template I do it a little different. I think I’ll spend an hour today and consolidate these into a single method for consistency.

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