Forum Replies Created
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AuthorPosts
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Charles McPadden
ParticipantPlease disregard my last post. I reread this thread and figured out how to remove the old version. I have since installed the newest version (8.6.1) which has resolved the issue. Thank you for the excellent customer service!
ParticipantIt has been a while since I manually updated this plugin. How do I do it? Can I simply remove the plugin from the Plugins interface and then add the new version? I won’t lose my database will I?
ParticipantI am also experiencing the same issue. I’m running WordPress 4.7.3 and the Avada theme (5.1.4). I was previously running the latest version of Connections and everything was fine. I upgrade to version 8.6 this morning (Tuesday) the problem surfaced.
ParticipantDisregard my last comment. Your code worked perfectly. I had enabled the plugin , but not the actual code snippet. Once I enabled the snippet, everything worked perfectly.
Thank you so much!
Charles
ParticipantI think we’re on the right track here. Unfortunately, that code didn’t resolve the issue. Are you sure the code is correct?
ParticipantHey,
Thanks for the response. I appreciate the feedback, but I think something else is going on. Here’s why. Within my directory, I have a user named Allen. If I search on “al” (two letters) the search locates Allen’s listing within the directory. I have another user named Abby (the same number of letters as Will). If I search on “Abby” (4 letters) she is located within the directory. Further, if I search on “ab” Abby is located. However, Will is not located when I search on “Will”. I even deleted Will’s entry from the database and added him back. Still no luck.
If there was consistency, I could understand the issue. However, what doesn’t work for locating Will, does work for locating Abby.
ParticipantWow, this is awesome. Not only did this achieve exactly what I wanted, but you also educated me on something new.
Thank you!
Charles
ParticipantThat worked perfectly!
Thank you!
ParticipantHey Steven,
You were exactly right! Upgrading the template fixed the problem. Thank you very much for the help. I do have one question though. How come WordPress didn’t alert me to the fact that a newer version of the template was available? I receive notifications when newer versions of Connections is available. I assumed I would receive notifications about the templates as well.
Charles
ParticipantJust posted a well deserved review!
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