[Charles McPadden]

Steven,

BINGO! Configuring IIS to allow “double escaping” fixed the issue. In IIS 8.5, there’s actually a GUI setting for this within IIS Manager. I’m attaching a screenshot for your records (in case anyone else has the issue).

Thanks for helping me with this!

Charles

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[Charles McPadden]

Hi Steven,

Let’s see if I can answer your questions:

1. Yes. The “The-Directory” page is a sub-page on our site. It is not the front page.
2. The directory page uses the following shortcode:
[connections page_limit='15' enable_pagination=TRUE pagination_position='both' card_width=650 card_height=195 show_addresses='true' str_work_addr='Office Location:' str_select='Select a Department' image_width=125 image_height=185 order_by='first_name' |SORT_ASC show_empty_categories=FALSE]

3. I saved the Permalink settings and the problem persists.

4. Permalink structure is custom: http://thevine/%postname%

I did make a very interesting discovery. If the department name contains only one word (for example – Development), Connections will load a new page with all the correct information. However, if the department name is more than one word, (for example – Product Sales) clicking on the link does not work!

I bet you can fix this!!!

[Charles McPadden]

Hi Steve,

Thanks for the quick response. I checked the URL and there is no reference to index.php. The page that contains our Connections information is:

http://thevine/the-directory

When I click on the department field within a user’s information, I’m directed to:

http://thevine/the-directory/department/Information+Technology/

This is an internal site so the domain name “thevine” is not resolving to external DNS (if that matters).

[Charles McPadden]

Steven,

Thanks for the response. Looking forward to the update tomorrow.

The screenshot shows what a user now receives when he/she searches (filters) on a specific department. This is a new behavior from the Connections plug-in. I’ve never seen it before, and I do not wish for this message to display.

I also noticed that the items in the drop-down menu now appear to be bold. Did the new Connections code change this?

Thanks in advance.
Charles

[Charles McPadden]

I’m having the same issue. Unfortunately, my site is internal and not publicaly available. My shortcode is:

[connections page_limit='15' enable_pagination=TRUE pagination_position='both' card_width=650 card_height=195 show_addresses='true' str_work_addr='Office Location:' str_select='Select a Department' image_width=125 image_height=185 order_by='first_name' |SORT_ASC show_empty_categories=FALSE]

[Charles McPadden]

Awesome – that fixed it.

I really appreciate your help and really love the product!

Blessings,

Charles

[Charles McPadden]

Hey Steve,

Here are 3 attachments. The “before” attachment shows the footer when the page first loads. This is how it should be. The “after_1” and “after_2” attachments show what happens to the footer once I make a selection from the Connections drop-down menu.

Please let me know if you have any questions.

Charles

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