[Steven Zahm]

@ Koen

Looks good now to me… If you have any page caching plugins installed, make sure to purge the page cache. Also, try force refreshing your browser.

[Steven Zahm]

@ Koen

Absolutely… I’ll take a look right now.

[Steven Zahm]

@ elin

Ahhh… looks like it was a bug with the Ninja Forms plugin… The contact form is back now. Apologies for the trouble!

[Steven Zahm]

@ Nick S

Thanks, glad to help.

If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

https://wordpress.org/support/view/plugin-reviews/connections

[Steven Zahm]

@ Heather

Nope, I do not think so… I’m pretty certain it is a bug with the theme’s template page.

I looked at it with the WordPress theme editor. They have multiple WP posts loops on the page, nothing wrong with that, but they are null’ing out a core WordPress global variable, bad. I removed the null and now the page works fine.

Actually… that not all, they’re overwriting the global var with the new local instance for the FAQ posts instead of assigning the results to a new local variable and instead of using wp_reset_query() they’re nulling out the global var again. I’d didn’t change any of this because I do not know what other effects this may have on the theme. So that would be for the theme author to fix and test.

Now why did this only occur with Connections active best guess is one of the filters in Connections relies on that global var that was null’ed out was trying to run. Not a bug with Connections, but bugs with the theme’s page template.

[Steven Zahm]

@ Heather

Thanks! I logged in and switch the page template from FAQs to the default page template and the error went away. Page templates are part of the theme, so that tells me the error is being caused by something on the theme’s FAQs page template.

[Steven Zahm]

@ Heather

I need the admin login and FTP login again, the ones I had are no longer valid.

…

I do have a distinct feeling this too is not actually being caused by Connections, but I’ll take a look.

[Steven Zahm]

@ elin

Ugh! I do not see any way to fix this. I’ll try to explain.

The Stack theme is using a newly 2 year version of a script called picturefill.js to show the images. Version 1.2 from what I can tell. Here’s a link to the script on your site from the theme:

http://[REDACTED].com/wp/wp-content/themes/stack-theme/js/picturefill.js

Connections also uses picturefill.js but it is much newer, version 2.1. The current version is 2.2. So I should update the version that comes with Connections. But that will not address the issue.

The version that comes with Connections is being used but is not compatible with the old HTML markup for images that was required to make version 1.2 work. Since is is not compatible, the script is not looking for it so it is not showing the images.

Actually… now I think about it, this incompatible markup means that both should be able to run fine together. The version that comes with the theme just needs to be force to be used too … I can do that, but I’ll need a temp admin account so I can login and make a small edit to the theme. You can send me the login details using the contact link at the bottom of the page. Please paste a link to this forum thread so I can relate the two. Thanks!

[Steven Zahm]

@ elin

Sorry, no clue, since I have never seen that happen before … honestly, not even sure that it would even be possible.

You’re going to have a share a link to your site with Connections activated with me so I can see the issue.

[Steven Zahm]

@ Charles

Your purchase occurred prior to support license keys. I can create the keys for you, but they require to be renewed annually. If you do not renew, you would lose access to updates. Since this is a “legacy” purchase, you can freely access the update, but must do it manually.

If you want me to generate the key for you so you can have the auto updates, let me know … but the better deal is not to have the support license keys.

I hope that makes sense, let me know.

[Author]

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