[Steven Zahm]

@ SepehrHN

That message occurs when the for users or who trigger the spam checks. You can use the contact form at the bottom of this page.

[Steven Zahm]

@ Todd

The CSV Import and Gridder was purchased by Kara K. To manage those licenses she would have to login and manage it from her purchase history. I’ve manually deactivate them licensee just now. In regards to the Form addon, you should be able to activate it without issue as I had deactivated that earlier.

[Steven Zahm]

@ Todd

I’ve deactivated the licenses on the dev site. You can now activate them on you live site. This can also be managed from your purchase history page unde the Licenses tab.

Hope this helps!

[Steven Zahm]

@ SepehrHN

Please create a temp admin account using this plugin so I can take a look:

https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the login link.

[Steven Zahm]

@ SepehrHN

Please make sure all three filter drop downs are set to “All” and then click the “Filter” button.

Navigate to the Connections : Roles admin page and enable the reset all option and save the changes.

Does this help?

[Steven Zahm]

@ John

You would use a combination of the category and filter shortcode options.

Here’s an example:

[connections category='32' state="New York"]

Hope this helps!

[Steven Zahm]

@ Nadia

I sounds like your site is right on the edge of the limit of memory allocated to PHP.

Please try these solutions:

• How do I increase the PHP Execution Limit?
• How do I increase the WordPress Memory Limit?

Hope this helps, let me know.

[Steven Zahm]

@ Courtney

Ok, It does appear I am using PHP 5.3 syntax in the file causing the error. I’ve hotpatched it on your site so it will no longer cause this error. This minor tweak will be in future updates as well. However, Connections will not load itself because it requires at least PHP 5.4.

The site is running a very old version of PHP 5.2 which is no longer actively support by its developers and potentially not secure. It actually has not been for many years now.

I recommend updating to PHP 7.1 as that is the oldest supported version. There are two newer versions, 7.2 & 7.3 but not all plugins and themes are supporting those version yet.

Looking at the web host control panel, it appears they allow you to change to PHP 5.6 which is actually still really old. Looking at the plugin and theme on the site, you should be able to witch to PHP 5.6 without issue.

Hope this helps!

[Steven Zahm]

@ Courtney

RE: The site is hosted on GoDaddy PHP version 5.

Which version of PHP 5? Connections requires at least 5.4. Connections should prevent itself from running on anything less than 5.4.

What version of Connections was being updated? I ask because the file generating the error in question has been part of Connections for awhile now, about 10 months. So it is a little odd to encounter the error now.

If you can send me an WP admin log and FTP login, as a private reply, I’ll take a look.

[Steven Zahm]

@ Clyde

Sorry, no, there is no category cluster map. I’ve been building up a quite robust mapping API so, perhaps, in time one can get added.

[Author]

Posts