[Steven Zahm]

@ Heath

Can you give some exact examples?

[Steven Zahm]

@ Toby

No, you should filter for duplicate content before importing. It is not possible to do this on import in part because it is impossible to know if it in fact is a duplicate. A couple over simplified examples, suppose two people have the exact same name or business which have the same name but different addresses. It only gets vastly more complex the more variables you toss in in order to attempt to programmatically determine a duplicate or not which would make bulk importing on most web hosts not possible.

Sorry I do not have a better answer!

[Steven Zahm]

@ David

re: I’d recommend that the installer should to ensure that it the destination drive is accessible, and that it has write permission in the intended directory, and report back if not

I would, however I have no control over the WordPress plugin install/upgrade process.

re: And if the Connections directory already exists, a more graceful failure would provide the user with information along the lines you provided in your solutions.

This is a safety measure enforced by WordPress. I am unable to alter the process or change the resulting error messages.

Again, apologies for the trouble! Glad to hear my instructions helped to get the site back up and running.

ps. WordPress 4.6 might have muched improved plugin installation/update process. YOu can preview it by installing the Shiny Updates plugin. I do not advise installing this on a production site as it is for testing only. Even though installation/updates will be vastly improved, plugins will still not be able to override or change the process. I have not tested it myself yet… I hope one of the things they do fix is improving the error messages as will as instructions on how to fix (the instructions I age your apply to any/every plugin when that error is encountered, it is not Connections specific).

pss. nice site!

[Steven Zahm]

@ Heath

No problem, I just resent it to the other email address.

[Steven Zahm]

@ Robert

re: Is it possible to change the “font-size” of the web address link that shows up in the bottom right-hand corner of the tile theme? I tried finding it in the CSS but could not find it. Is there a way to change that font size somewhere?

You can use this CSS to change the font-size:

#cn-tile-plus .cn-entry {
    font-size: 13px !important;
}

re: Is it possible to have 2 directories on 1 site? I have a business directory that lists on the tile cards all the info about a business. We also want to be able to list individual persons that will only have their name and email address on the card. Is it possible for me to have a business directory and also have an individual persons directory on the same site?

Yes, this is possible by splitting up the directory based on category. Many, many users do exactly this. Here’s a link explaining how to do this with cMap. The technique will work with Tile Plus too (all premium templates actually).

Hope that helps!

[Steven Zahm]

@ ottomek

Yes, follow the same example for the checkbox group. The only change is to change the type from checkboxgroup to select.

Hope that helps! Let me know.

[Steven Zahm]

@ Heath

Thanks for confirming. I just sent you an advanced copy of the next release of Connections which contains the search tweak. Let me know if you do not receive it. Also, let me know if the tweak helps or not. Oh, did you try disabling the keyword search option? Did it help at all?

[Steven Zahm]

@ David

Apologies for the trouble! It appears WordPress was not able to proper update or install Connections which left the folder. WordPress will not install a plugin into an existing folder as a safety measure.

You need to login to your site with FTP and navigate to the ../wp-content/plugins/ folder.

In that folder you will find a connections folder. Delete that folder, you data is safe.

After you delete that folder, WordPress will be able to install Connections normally.

Hope that helps, please let me know.

[Steven Zahm]

@ Tian

Edit this page and switch the post content editor to the “Text” tab. Now remove any HTML tag from in and around the shortcode, specifically the pre tag. When you copy paste shortcodes and there options from a web page always switch to the Text tab first otherwise the underlying HTML from the page the copy was from will also be pasted. This is not a Connections issue or bug, it is how the WordPress text editor works.

Here’s a link with a tip on working with shortcodes that I hope will be helpful.

Hope that helps, please let me know!

[Steven Zahm]

@ Susan

Did you mean to post something???

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