[Steven Zahm]

@ Matthew

I visited the page and it appears you have the Default Entry Card template activated. Please activate the Circled template. Here’s the link to the general instructions on how to install a template.

If you have installed the template, please make sure that you have activated on the Plugins admin page and the Connections : Templates admin page.

[Steven Zahm]

@ Игорь Афанасьев

I just checked the page, the search box is now much wider. If you can not see it, try force refreshing your browser or view the page in a private browsing window so the browser does not use the locally cached CSS from your site.

[Steven Zahm]

@ Rob

Thanks for doing the above! It has helped tremendously in diagnosing the issue. The issue seems to be that the Maps API is being loaded on the page twice, as we already knew.

The second instance being loaded seem to be loaded by EventON plugin. There’s a few issues here…

• There instance is being loaded on every single page of your site. instead of being limited to the pages where the events calendar resides. Now, that could be because of the events widget being used. Try removing the event widget for me. That way we can tell if it is because of their widget or not.
• Their instance is not being loaded with a key which is overriding the Connections instance which does have a key so Google is reporting the “js?ver=1.0:127 Google Maps API warning: NoApiKeys” error.
• Since their instance is being loaded without a key the widget does not work correctly which causes these two errors “util.js:208 Google Maps API warning: NoApiKeys” and “This service requires an API key. For more information on authentication and Google Maps Javascript API services please see…“. You can duplicate this on any page on your site by clicking any of the Oct 24 events.

So, the source of the issue seems to be EventON and not an issue with Connections. Any way, like I said, let’s start by removing the event widget and see if that helps.

re: We have a public launch of this directory Tuesday. If we can’t get this working, before then, perhaps an option is to “hide” the maps… can that be done?

Yes. you can turn the maps off using the Template Customizer on cMap. It is one of the options.

[Steven Zahm]

@ Horacio

Apologies! I somehow missed your question.

My suggestion is to do a CSV export of the directory, found on the Connections : Tools admin page. You can then setup a mail merge using MS Word to create a doc from the exported data which you can then print as a PDF.

Hope that helps!

[Steven Zahm]

@ Jenny

re: if I need to purchase in order to set up our staff directory in a decent format.

This is subjective. Many thousands of users use the Default template as is and meets their needs well. So fo them, there’s nothing to purchase.

re: We’re a school and I’m hoping to have a list of all staff based on groups- Administration, Teachers, and Staff (alphabetically) with just name and title with the name acting as link to their pages with more info.

Display wise, I have nothing available that matches exactly what you describe. The closest are the Excerpt Plus and Slim Plus templates. I do offer custom developed solutions so one of these could be tweaked to meet you exact design requirements. Just let me know if that is an avenue you wish to pursue.

re: Currently I have a long obnoxious list of everyone (not by groups).

Connections can be setup to group entries but this does require a more complex setup that might be too difficult. What I suggest instead is to categorize the entries in your directory according to group. The category filter in the above mentioned templates will allow your users to filter the list based on the selected category group. Another method would be to put each group on their own page using the category shortcode option to define which group should be displayed on a page. I really suggest the former over the latter because it is far easier to setup and maintain.

re: Thanks for any help!!

I do hope my answers help. Let me know if you have any further questions.

[Steven Zahm]

@ Christine

Great to hear you figured it out. Sounds like it may be an issue in the files are loaded which affect inheritance. Adding the extra CSS ID makes the statement more targeted (heavier weight) so it overrides the existing CSS no matter the inheritance. Well, that is my guess anyway! :)

[Steven Zahm]

@ Rowan

I am unable to view the form because it requires a login. You can post login info here as a private reply so I can take a look.

What I did notice on the page was a couple fatal javascript errors. These could be the cause. You can view the errors by loading the page in Chrome, hitting the F12 key and then clicking the Console tab. Be a little patient for the second error to show since the site is a tad slow to completely load the page.

Here are the errors:

• Failed to load resource: the server responded with a status of 500 (Internal Server Error)
  http://aussietaste.recipes/wp-admin/admin-ajax.php
• Failed to load resource: the server responded with a status of 504 (Timeout while reading response from Server)

It seems the server is blocking access to a core WordPress file.

My suggestion is to first resolve these two errors to see if the bio box issue is resolved too.

Hope that helps, let me know.

[Steven Zahm]

@ Matthew

Maintenance mode is on so I am unable to see the site…

[Steven Zahm]

@ Игорь Афанасьев

Add the following to the theme’s custom CSS area.

#cn-cmap span input,
#cn-list span input[type=text] {
    width: 250px;
}

Hope that helps!

[Steven Zahm]

@ Christine

Your CSS statement should be:

#cn-excerpt-plus .cn-entry span.fn,
#cn-excerpt-plus .cn-entry-single span.fn {
    color: #333333;
    font-size: 1.2rem;
    font-weight: 700;
    text-decoration: none;
}

Hope that helps!

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