[Eric Bobrow]

Steven –
The scope of work depend on what’s possible.

I know that formatting a template for output of basic data from a contact record is fairly straightforward, although it can get tricky depending on the layout.

However it will be the searching and reporting options, as well as the idea of adding reviews and star ratings, that are a much bigger question.

I would consider paying you for half an hour or an hour of consulting to simply discuss my ideas and have you give me feedback on whether they are possible given the Connections framework.

I understand that you don’t have time to simply take a call to discuss a potential project; perhaps you would consider having me pay you for a consultation?

• Eric

[Eric Bobrow]

Hi Steven – I sent you a note yesterday via the Contact link at the bottom of the page. I look forward to hearing back from you when you get a moment to respond.
– Eric

[Eric Bobrow]

Hi Steven –
Thanks for your prompt and very clear replies to my questions.
Can we set up a 20 minute meeting to discuss my project (setting up a jobs board) so I can get a quote or proposal from you for consulting, either on a fixed fee contract or an hourly arrangement? Perhaps we can move this off the forum, and make arrangements via direct email at ericbobrow@gmail.com.
Eric

[Eric Bobrow]

Steven – I finally got it. You referred to clicking on the “Downloads tab” however I focused on the one key word “Downloads” and clicked on the “View Details and Downloads” link in the purchase history. I didn’t pay attention to the mention of TAB, so I missed seeing that – it’s in much smaller text, above the more obvious list of Purchases.

Thank you for staying with me, and continuing to graciously explain where to look. My only suggestions might be to make the TAB structure a bit more prominent and/or to explain more explicitly to click on the Download TAB at the top, and state that it is ABOVE the list of purchases.

Thanks again for your dedicated, super-professional and caring support!

[Eric Bobrow]

Hi Steven –

Following the directions you gave takes me to a page with URL starting with:
https://connections-pro.com/shopping-cart/thank-you/?payment_key=cac….

Here’s a screenshot of what I see there (there are download links, but no columns with version info):

I just pasted in a Dropbox link to the screenshot, I’m not sure if that will work, so I’m also trying to post it as a file attachment…

[Eric Bobrow]

Steven – I love how thorough you are!

One correction/question: when I go to my purchase history page then click on downloads, I can see all of the download links, but don’t see any version number info.

[Eric Bobrow]

Steven –

I figured out most of this after realizing that the plugins etc. that I had installed on this archicaduser site were most likely all out of date; I deactivated and deleted them one by one, then uploaded, activated and licensed the new versions. So now I have everything up to date on that site, with a Licenses section that shows the plugins that I’ve installed, and corresponding notices about valid licenses that will receive updates.

One small suggestion: note the current/latest version number of all of your plugins somewhere on your site or in the license section of the user profile, so that one can see if a site is up to date. I know that the admin auto-update should show this info, but in my case (with old plugins) it showed the old version numbers, but no indication that they were out of date.

I’m going to close this ticket, as I don’t need further assistance with licensing and updating at this time.

[Eric Bobrow]

Hey Steven – Finally getting back to this!

I just purchased the renewal, then the upgrade, and added my second site to the license manager page (archicaduser.com). Now I feel “legit” and will go ahead with setting up the directory for this second site.

There are a couple of curious things that I want to make sure are set up properly.

I noticed that in my other site that Connections > Settings has a Licenses section, while on the newer site it does not.

On the other site in the plugins section it shows the advisory message “License is valid and you are receiving updates. Your support license key will expire on January 24th 2019.” but only for Connections Form and not for the main Connections Business Directory plugin nor for any of the other plugins or templates.

On the newer site, I’m not seeing that advisory message at all.

Regardless of the advisory messages, how can I verify if I have the latest version of each of these plugins and templates? I can see a version number in the WordPress Plugins page (for example, Slim Plus shows version 1.0.2) but I don’t see anywhere on your site (or in the download links or files) that shows what is actually the latest version of each file. I want to make sure I’ve got everything up to date…

I’ll open a separate ticket for some “how to” questions, and allow this one to stay focused on licensing and updating questions. Thanks again for your great work and dedicated support!

• Eric

[Eric Bobrow]

Steven – What is the best way to proceed? Should I simply renew my single site Pro Pack license with the renewal discount, then look for an option to upgrade to the 1-5 Site Pro Pack license?

[Eric Bobrow]

Thanks Steven!

The reason I didn’t see them is that I hovered over eacho of the menu items Templates and Extensions and saw the individual items listed in the drop-down menu, but didn’t think to click on the menu title. As you know, on most computer apps the menu title isn’t clickable, only the drop-down items; in WordPress it is clickable but not at all obvious.

I suggest that you simply add an item at the top of the drop-down list that says Bundles. That way it will be more obvious at first glance.

Back to the question at hand – I can see now the $149.99 option for a Pro-Pack for 1-5 sites, but I don’t see an upgrade or renewal option.

I added the 1-5 site Pro Pack to my cart, then tried to enter my old license number cec4c36d446cd470a25bffcbec104251 into the renewal code field, however it came up with an odd error message:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

[Author]

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