09/20/2017 at 4:43 pm
#435396
Keymaster
@ Linda
It appears your two licenses are still activated on your test site. Log onto your test site and deactivate the licenses. You will then be able to activate the licenses on your live site. If you no longer have access to the test site, follow this FAQ.
Inactivate licenses do not impose any limitation on functionality. License activation is only required to receive inadmin updates, everything else will function normally. So, the licenses status is not preventing you from adding entries to the site. What exactly is the issue?
Hope this helps!
