BBPress Bill : Replies Created

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  • in reply to: Connections CMap Support license key has expired #461257
    Bill
    Participant

    Hey! That got me in the right place. In Connections > settings > Licenses, I was able to change the key number and it worked.

    Figure I would post solution in case someone else reads it and let you know as well.

    Thanks and have a great weekend.

    in reply to: Connections CMap Support license key has expired #461253
    Bill
    Participant

    It is still showing that it needs updating. The message is:

    Support license key has expired. Your are no longer receiving support and in admin updates. Click here to renew support license.

    There is a new version of Connections cMap – Template available. View version 5.2.1 details. Automatic update is unavailable for this plugin.

    in reply to: Internal Server Error #393328
    Bill
    Participant

    SUCCESS!

    I don’t know how, but the Hometown Veterinary Clinic was the culprit. I deleted it, and then re-created it. Everything works now.

    I have purchased a number of products from you and your support is as great as the products. Thanks very much.

    in reply to: Internal Server Error #393270
    Bill
    Participant

    I tried deactivating both these, but there was no change in results. Then I even deactivated all the rest of the plugins, but still get the error.

    This is really an odd one. Any other thoughts?

    in reply to: Internal Server Error #393238
    Bill
    Participant
    This reply has been marked as private.
    in reply to: Internal Server Error #393237
    Bill
    Participant

    Hi Steve,

    I was able to figure this out. It did create an error log when going to page three. I think I have it attached to this post. I am not sure how to read it, but hope this helps.

    Thanks,
    Bill

    in reply to: Squeezed on page #378277
    Bill
    Participant

    Hi Steve,

    I ended up adding:

    /* adjust membership width */
    .cn-list {
    margin: 0 auto; }

    and it did the trick. The width is the same, but looks good on the page. I am continuing to expand out with more themes. Hopefully, by the end of summer, I will have another membership site as well.

    Thanks, Bill

    in reply to: CouponDropDown virus #359064
    Bill
    Participant

    Hi Steve,

    It is fixed, but a very long process and though you should have the solution in event that it happens again. This was NOT a connections problem, but a virus problem that latched onto Conenctions from an infected computer. It drives me crazy when people just say, “it’s fixed” and not explain how.

    Here’s a breakdown of what I did, if you’re not interested then just scroll to the bottom:

    I determined the infection was directly related to the Connections plugin some how, as it only happened on pages with that plugin. I noticed it was happening while editing the plugin through WordPress as well.

    I knew that the malicious script was being injected into the html/js output of the plugin.
    I went through all plugin files, plus the header, footer, and index php files and any JS loaded on those pages.
    I found nothing

    I checked all of the .htaccess files.

    These files were compromised once for me when I first started web design.
    I found nothing here as well.

    I checked almost all of the remaining js and php files on the site.

    Looking for obfuscated script that might be building hidden iframes.
    Or for a chunk of code that would echo a malicious script onto the page.

    The malware was found on pages like “ocontoareachamber.com/newsandmembers/chamber-members/pg/6”.

    Wordpress doesn’t use “pages”, it’s database driven, so it just keeps the info for the page in the DB and then loads it into the specified template (index.php or page.php by default).
    It finally dawned on me that the infection could be in the database and that’s why I wasn’t finding it while combing through the files.

    Solution!

    That was the issue! There was malicious script injected into the WYSIWYG editors for about 70 of the 128 entries in the Connections plugin. All of the malicious scripts were then stored in the database along with the Bio/Notes that were already there. The scripts could only be seen when viewing the content text, and the Anti-Malware plugins weren’t seeing them all or not seeing any.
    I went through and manually removed all of the malicious scripts.
    It would have been faster if I had access to the database directly.
    I scanned and confirmed the site is clean (using the same resources that said it was infected).

    How did it get there?

    Since, with that kind of approach, the code could’ve only been added with direct access to the database, or through a computer infected with malware editing those entries. I’m wagering that if malware gained access to the database it would be more devastating. I believe someone was editing the back end while their computer was infected.

    Finally

    Visiting the site gave me “Best Price Ninja” malware on my computer. I believe in order to see the problem fixed completely, people who’ve visited the site since the infection should scan for malware and remove it.

    I hope this helps if it happens to someone else.

    Thanks again,
    Bill

    in reply to: only the first page of our members are showing up #317611
    Bill
    Participant

    Thanks Steve,

    I’ll contact them and go from there.

    I appreciate your time.

    in reply to: only the first page of our members are showing up #317608
    Bill
    Participant

    Hi Steve,

    I got it to work. Could not find the download file right away. I bought the cmap key. I am not sure if that made a difference, but do appreciate the support.

    Speaking of updates, I also have a site at http://ocontoareachamber.com/newsandmembers/chamber-members/

    Is there a way to have a page choice at the bottom of the page 1,2,3,4,5,6,8…

    Thanks,
    Bill

Viewing 10 posts - 1 through 10 (of 10 total)