[Steven Zahm]

@ Anna

Please create a temp admin using this plugin:

• https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the login link.

Also, please attach a copy of the CSV file being imported and a screenshot of the mapping step when importing that CSV file. When I get this info, I’ll take a look asap to help get this resolved for you.

One other thing you could do to diagnose the issue is the theme/plugin conflict checks.

• How do I check for a plugin conflict?
• How do I check for a theme conflict?

I suspect, at this point another plugin/theme is causing an error which is corrupting the server reply required during the import process.