02/27/2017 at 11:41 am
#413047
Keymaster
@ Scott
Looking at the activation records… it appears that both Slim Plus and Tile Plus are activated on a site that starts with .wp.ubi[REDACTED]
. I’m guess this is your dev site based on the domain name. I just now deactivated those activations. You will now be able to activate those licenses.
I hope this helps!
ps. You can also check to see where your licenses are activated on your purchase history under the License tab by clicking the Manage Licenses
link. See the “License Activated on Another Site” section in this FAQ for more details.