Reply To: CSV Import Not Uploading, No Error Message

07/10/2017 at 10:22 am #428567
Steven Zahm
Keymaster

@ Cary

Ok, I see a couple issues…

The CSV file has broken character encoding. What app are you using to edit the CSV file? I recommend either Google Sheets or LibreOffice Calc.

What I am not really clear on is if you are trying to update existing entries or import into a new directory…

  • If you are trying to update. The Entry ID column is empty, those values need to exist.
  • If you trying to import into a new directory, delete all those empty columns from the CSV file.

Hope that helps, let me know.