Steven Zahm@ Jennifer
I thought you had resolved this because I same some license activation yesterday in the logs. But that was on a different site. They seemed to activate fine.
The licenses activated on the site you just gave me a link to…
You need to use the individual licenses to activate, not the bundle license key. I corrected that.
There does seem to be an issue though. When you upgraded you license from the single site to the unlimited site option, the individual items within the bundle activation limits were not upgrade as they should have been. Basically they are “stuck” at one.
I myself have to reach out to support to ask why this happened and how to fix it. This could take a couple days to fully resolve. That said. Be rest assured this is high priority for me to resolve. Also, you can continue your work. The items you installed will function just fine without being activated.
As soon as I have this resolved, I’ll follow up so you can activate your licenses on you new site.
Apologies for the trouble!