Steven Zahm@ Kent
re: problem is that i don’t have any admin page where to add it
You can enter the support license keys on the Connections : Settings admin page under the Licenses tab. This tab will only show when a premium extension/template is installed and activated on the Plugins admin page.
re: suppose administrator role should have it all, can see that admin page can be added for author, editor etc.. but as admin role can’t be modified…, or do i need to create a new author account to access admin page?
I assume you mean the Connections : Roles admin page, yes? This has nothing to do with the support license keys. The admin role does not show on this page because that role can not be edited. The admin roles has all capabilities.
re: When it’s time to extend support, do i get a reminder
Yes, you will receive a renewal email notice with a 20% off discount link. Alternatively, you can renew at any time by adding the Pro Pack to the cart and adding you support license key on the checkout page. After you apply your license key, the cart will be update showing the discount.
Hope that helps!