Reply To: content is blank

Still no luck on the text showing when clicked.

Here is the process I followed:
1. I deactivated and uninstalled the 3.1 version of cmap.
2. went to purchase history, and downloaded cmap, installed and activated the 4.0 version of the c-map template.
3. Logged out of the site, quit out of Firefox, opened firefox and cleared the cache, went to the site.
4. Tested the directory again and the description (bio) text still does not appear when clicked.