How is is different?
Instead of showing all the info filled in connections, it used to appear only the name and country of the organization as well as a seal wich was uploded from the wp media as a custom field.
Is it possible the person prior to you customized the template? If they did, likely they did it in a way that those changes were lost when you delete it.
No one in the office seems to know who might have edited the template but I believe that´s the problem. Either way, is there a way I can customize the template and enable custom fields to be displayed?
