Reply To: Tile & Tile Plus Issue

01/29/2013 at 1:16 pm #250163
Steven Zahm
Keymaster

@ Rashed Ahmed

I see that you have purchased the Pro Pack bundle, right now there is an issue with being able to grant the proper access for bundles, please feel free to ask you questions here.

The issue with Tile and Tile Plus is that they require specific image size settings as detailed on the product pages. Here’s the settings you need to set on the Connections : Settings admin page under the Images tab:

Medium Image size MUST be set to:
Width: 80px
Height: 120px [or smaller]

NOTE: If images have already been uploaded in a different size they will need to be uploaded again after the image settings are applied to be compliant with this template.

Hope that helps.