[Steven Zahm]

@ shane

If the image has to be scaled, image area will have to be added so the image does not distort. The only way to prevent this is to crop the image to the same ratio manually before you upload so when the image is scaled nothing has to be added to maintain the image ratio.

Another option … If image distortion is not an issue for the image you’re uploading, on the Connections : Settings admin page under the Image settings you can select the “None, scale to fit” option.