03/25/2019 at 11:05 am
#487953
Steven ZahmKeymaster
@ Anna
I highly suspect that another plugin or perhaps the theme is not limiting their scripts to their admin pages which is causing a fatal script error preventing the import script from running.
Do the import using Chrome and when on the “please wait” page hit the F12 key and click the Console tab.
Any script errors will be displayed by Chrome here.
What are they?