[Steven Zahm]

@ Jason

Hard for me to tell by looking at the directory but it looks like the members page might not be setup to exclude the associate members category.

For example, Allegheny County DHS, appear to be an associate member, but appears on the members page even without filtering by character.

Try excluding the corresponding categories on each page:

• https://connections-pro.com/documentation/shortcodes/shortcode-connections/exclude_category/

Hope this helps!