Reply To: 0 Rows Imported

01/09/2019 at 10:08 am #481224
Steven Zahm
Keymaster

@ Carl

Open the page in Chrome before you start an import. Hit the F12 key and then click the Console tab. Now start an import. When you get to the please wait message, I suspect you will find a javascript error message shown in the Chrome Console. What is it?

Also try, temporarily deactivating all plugins except Connections and CSV Import and do the import.

If the file you are importing has many rows, try breaking into smaller chunks.

Lastly, make sure you’ve followed the CSV File requirements and review the tips closely.

https://connections-pro.com/documentation/csv-import/#CSV_File_Setup_Requirements

Doing all the above generally resolves most issues.

Hope this helps!

ps. I might have to give you an even older version … I sent the newest old version that I thought would work.