Reply To: Error message

03/18/2018 at 1:14 pm #455798
Steven Zahm
Keymaster

@ Alan

RE: I may need to ask for a refund if this in not resolved.

No worries, we will figure out why you are receiving this status message. License activate/status does not affect your ability to use the template or its features.

  • Do all items show the NULL message? Or only the specific ones listed in your post above?

RE: in fact as a result I am not able to customize the various templates

As I just mentioned the license will not affect your ability to use the template.

  • What exactly are you trying to customize?
  • Can you please share a link to your directory page?