RE: I only want First Name & Last Name as options for user to submit. To get rid of the others, I have tried altering settings in: Field Configuration -> Name Fieldset -> Individual Name Fields, and unchecking Prefix, Middle Name, Suffux. However, this doesn’t change anything on my submit form.
That is correct. Looks Like I missed adding that to the documentation. I’ll correct that today. Presently the Name Fieldset configurations option will not affect Form as Form has a “custom” name fieldset. My hope is that I can simply update Form to respect those settings but I have not got there yet. I can try to get this done by the end of the month.
RE: Q2: If not, is this anything to do with previous customisation we did? And if so, can you do a paid custom fix?
I can not recall offhand what method I used to remove the “Department” field from Form. But, I suspect when I update Form to respect the Fieldset Configuration options. I’d have to login to your site and review my changes. I suspect it could be as simple as deactivating a code snippet which will allow the settings to be applied.
RE: I was hoping that by changing the default entry type to ‘individual’ would then mean that newly uploaded images would now be loaded into photo image field, and therefore would show as the thumbnail in admin page
Sorry, no, it does not work that way. The Logo field is still the logo field and the photo field is still the photo field regardless of the entry type.
RE: Again, is there a fix to this, or is it due to how we set up customisation?
Well, it is not broken so it can not be fixed. No, the customization would not have broken this. Actually since the beginning the admin manage only has displayed the photo, never the logo.
RE: Q4: Can I pay you to do make this work?
Adding the option of which image to display is on my todo list. My plan is to add it to the Screen Options tab found in the upper right corner on the Manage admin page. That would make the setting available, but per user (not global). Would that be satisfactory? It it would I can push out an update by end of next week with that option.