RE: When the customizer opens and the default template shows there is no background color, the bio and notes don’t show when clicked and the map doesn’t appear at all.
The Default template does not have a background color. The two entries you have added, there are no notes or bio entered, so, they will not display anything. Can not show it if there is nothing to show. The Default template also does not show a map.
I assume you you wish to customize cMap??? If that is the case, you need to click the Customize button for cMap. Still, there are no notes or bios entered for your two entries so there is nothing to show.
As for the map, your Google Maps API key is not setup correctly. Hit the F12 key and click the Console tab. You’ll see this error, from Google, “Google Maps API error: RefererNotAllowedMapError“. This mean you have a referrer restriction, which you should. But the referrer you have setup is not correct. Please see Step 4 in the Google Maps API key tutorial for a recommended referrer setting.
If you want cMap to be used to display your directory, click its “Activate” button on Connections : Templates admin page. See the cMap installation instructions for step by step instructions.
Hope this helps!