[Steven Zahm]

@ Lynda

My first suggestion is try the theme and plugin conflict checks. Here are the links to the tutorials:

• https://connections-pro.com/faqs/how-do-i-check-for-a-theme-conflict/
• https://connections-pro.com/faqs/how-do-i-check-for-a-plugin-conflict/

I suspect another plugin or theme is causing a fatal javascript error on the page.

Hope this helps, let me know what you learn.

ps. I see you are running old versions of of the Connections plugins/addon. I also suggest updating them.