@ Gaëlle
My sincerest apologies! I did not receive a notice about your open ticket so I did not know about it. That is not an excuse, but it is the reason. If this even happens again to you please use the Contact link at the very bottom of the page. Mention that you have not received a reply to an open support ticket. I will answer asap. I nearly always reply open support forum tickets to within 24 hours unless it’s over weekend or holiday (US). So if it goes longer than that,please use that contact link and let me know.
On to the issue…
The documentation for the Google Maps API has been updated to reflect Google’s latest changes to their user interface for creating API keys.
I suggest giving them another read, following the instructions. If you still can not get it to work, let me know. you’ll need to share your directory page with me so I can see provide further guidance.
Hope this helps, let me know. Again, I apologize for my lack of reply in a timely manner!
ps. Tip, open the directory page in Chrome and hit the F12 key and then click the Console tab. Google displays the Maps API errors in the Console with links to their documentation on how to correct the error that is occurring.
pss. The most common error is setting up the referer restriction incorrectly, to test, remove the referer restriction from the Browser API key.