Reply To: unable to update

01/17/2017 at 2:54 pm #407091
Steven Zahm
Keymaster

@ Ryan

That is a WordPress error. It seems for some reason WordPress is unable to delete the existing file so the new version can be installed.

The only way to fix this is to deactivate and delete the existing version and then reinstall the Widget Pack. Since WordPress is unable to do the delete for an upgrade, it might not be able to when you delete the plugin, so, you might have to delete it using FTP.

Hope this helps, let me know.