[Steven Zahm]

@ Jennai

re: I cannot find this license key ANYWHERE in my account. I know others have had this issue and you have gone into their accounts and manually added the licenses.

Yes, unfortunately this happens. The issue is I add items to the bundle you purchased as I create new items for the bundle. The system doesn’t handle this well, yet. What happens is the license key is not generated automatically until the next renewal payment. But I can do it manually and do when asked. Without the support license key you are still able to download and use the item. It will function without the key being activated. The downside, a big one, in my opinion, is that you will not receive the in admin updates automatically so you have to apply them manually.

Hope that explains it thoroughly and helps!