I’ve been looking into this… both emails you forward back to me are for the same license key but they are different reminders. You’ll get four of these:
- One month before expiration
- One week before expiration
- One day before expiration
- One week after expiration
The two emails you forwarded back to me are:
- One week before expiration on 5/23
- One day before expiration on 6/16
From what I can tell you never received any emails after you did the first renewal on 6/16 (the second renewal was on 6/27).
Did you perhaps still have both of these in your inbox? Or is there a third email you received after 6/16 that you did not forward back to me for investigation?