Reply To: ERROR: Connections must be installed and active …

06/07/2016 at 12:28 pm #378695
Steven Zahm
Keymaster

@ Brett

re: I did not uninstall the plugin and am not sure what happened.
Will I lose all of my data if I reinstall the plugin?

No, your data is safe in the database. I would suggest speaking with your web host to see if they have a script that automatically removed Connections for some reason.

re: I tried to install this and got the following error:

Whatever removed Connections, left the folder WordPress installs it into. WordPress will not install into an existing folder.

To resolve this, log into your site with FTP.

Navigate to the ../wp-content/plugins/ folder.

Delete the connections folder.

You will now be able to install Connections normally.

Hope that helps, please let me know.