Hi Steven –
I have added and activated my support license key in the Connection Settings admin page under the Licenses tab. I noticed that it only asked for the one for Form; perhaps because that is the only item from the Pro Pack that I am actually using??
I also activated the site in the Purchase History > License Keys for Pro Pack and Form. I noticed that it said there was an upgrade for Pro Pack available for a fee. I thought I had just purchased an upgrade for the Pro Pack; or am I incorrect?
With regards to renewal reminders, it is possible that the emails got caught in my spam filter. The email address you have on file for me is correct. Can you tell me what address the notifications would be sent out from? I can whitelist your sender address which should allow notices to come through the spam filter more easily.
Thanks again for your excellent products and dedicated and thorough service and support!