Not sure what the screenshot is supposed to show??? It looks like you have 12 active plugins but he screenshot only shows the top 2.
re: the plugin is not showing on the menu bar
I’m wondering… cMap required the core Connections Business Directory plugin to be installed. If it does not show in your admin menu, then I think the tech may not have installed it. That is the very first installation instruction.
My suggestion is to verify whether or not Connections installed and if it is not, ask you tech to install it for you.