Reply To: search and shortcode problems

02/04/2016 at 9:38 am #363541
Steven Zahm
Keymaster

@ Jeff

I logged in… There seems to be an issue with the entry for “A Rated Investigations, Inc.“. I set the entry to unlisted so it does not display and now the directory displays just fine using the cMap template.

My best guess is that the logo they uploaded is either corrupt and/or too large. Either way that is causing PHP to either error out or run out of memory.

To fix. Log in to your site using FTP and navigate to this folder:
../wp-content/uploads/connections-images/

Find the folder, /michael-martinez/ and copy it to your desktop and then delete it on FTP.

Now, go to the Connections : Manage admin page and edit their entry. It should load like normal except that you will get an error about the image not being found.

Open the image you downloaded to your desktop and open it in you favorite image editor and scale it down so it is smaller and save it. Upload this smaller image to the entry, set the entry to be public and save.

Does that fix the issue?