Reply To: Nothing happens when I try to export CSV

10/12/2015 at 4:34 pm #350344
Steven Zahm
Keymaster

@ Nash

Ok, that helps! My guess there is a server error occurring in the background process that does the exporting. To narrow down what this might be, do this…

  • Open the page in Chrome.
  • Hit the F12 key.
  • Click the Console tab.
  • Click the export button.
    • Do you see any error? If you do, what are they?
  • Click the Network tab.
  • Click the XHR button to the right of the Filter box.
  • It is likely one of the last rows are red. Click that row and then click the Response tab that will be displayed.
    • In the Response tab, they might be an error. If there is, what is it?