Reply To: CSV users not showing under Manage tab

03/27/2015 at 12:33 pm #329874
Steven Zahm
Keymaster

@ Steve

re: the import hasn’t worked properly.

This really only ever is caused by bad data in the CSV file or malformed data in the CSV file.

I suggest you make sure it is UTF8 encoded. See the Extended characters are not being imported. FAQ on this page.

Also, I recommend using LibreOffice to save out the CSV file. If you are using Excel, it can do a decent job at mangling such a simple file. That said… choose the CSV file, not CSV (MSDOC) or CSV (Mac). That format provides the best results.

Hope that helps.