re: Am I suppose to be redirected when I select “View” on any listing?
Yes, that should happen. But did you set it as the Directory Home Page on the Connections : Settings admin page and is that page public? Not a draft or preview of that page?
re: when I add new listings they are listed in the order entered. Shouldn’t new listings be in alphabetical order?
Yes, the default results should be sorted by lastname/org name. Unless changed by the order_by shortcode option. What is the exact shortcode you are using?