re: I update my Cherry Framework as you suggested. I completed this successfully but the problem was not resolved.
Well, that depends if the update that you have contains the fix or not. It is very possible it does not. You would have to look at the
loop/loop-testi.php files in the updated framework to see if it contains the changes shown on Github.
re: Should I just make the code changes to the two files via Admin -Appearances – Editor in loop/loop-faq.php and loop/loop-testi.php similar to the edits shown on GitHut?
Rather than trying to manually make the edits, I would suggest just downloading both files from Github and replace the old versions on your site. Do the by clicking the
View button for each file and then clicking the
Raw button for each file. Select all the code in both of the “raw” views and paste them into new files with the same name as the old files. Upload the new files overwriting the old files.
If Template Monster sold you the theme, they should be able to provide with the the exact updated files that you need.
Hope that helps!