[Steven Zahm]

@ Jane

Yes, I saw that it was a Windows IIS Server but it does not seem to be configured in a WordPress/PHP friendly way … probably not the best way to put it, but server config is not an area of my expertise.

The error you’re getting is actually good progress as Connections is attempting to move the files to the new location.

I think what needs to be is the host needs to add the php user/group to the web server group so they both have the same permissions … that should let the PHP process have the needed permissions to copy/rename files.