Let’s see if I can answer your questions:
1. Yes. The “The-Directory” page is a sub-page on our site. It is not the front page.
2. The directory page uses the following shortcode:
[connections page_limit='15' enable_pagination=TRUE pagination_position='both' card_width=650 card_height=195 show_addresses='true' str_work_addr='Office Location:' str_select='Select a Department' image_width=125 image_height=185 order_by='first_name' |SORT_ASC show_empty_categories=FALSE]
3. I saved the Permalink settings and the problem persists.
4. Permalink structure is custom: http://thevine/%postname%
I did make a very interesting discovery. If the department name contains only one word (for example – Development), Connections will load a new page with all the correct information. However, if the department name is more than one word, (for example – Product Sales) clicking on the link does not work!
I bet you can fix this!!!