05/18/2018 at 9:37 am
#462976
Keymaster
@ webexpert
I am not exactly certain as to what the issue is, but, it sounds like your licenses are activated on a developer site and not you want to activate them on another site.
The licenses can only be activated on one site at a time.
You must deactivate the licenses on the developer site before you can activate them on the second site.
If you no longer have access to the developer site, please see the “License Activated on Another Site” section in this FAQ.
Hope this helps, let me know!
