Reply To: Form extension – no Notice emails

10/24/2017 at 1:43 pm #438677
Steven Zahm
Keymaster

@ Mahmoud Tawfik

RE: I installed the “WP mail log” plugin

Which “WP mail log” exactly? Connections is only compatible with a few. I suggest reviewing the logs on the Connections : Tools admin page.

Things to double check:

  • Ensure the “Submission Notice” option is enabled.
  • Ensure the “Submission Notice To” email address is correct.
  • Check the recipient email address inbox junk/spam folder.
  • Try an alternative email address, especially if you are using the Gmail alias inbox features.

Hope this helps, let me know what you learn.