Steven Zahm@ Linda
Ok, I’ve had the opportunity to login…
The /neighborhood-helpers/ page, that is not using Connections which explains why newly added entries do not show.
Now, it seems both the “Directory by Last Name” and “Directory by Street” pages do use Connections. You’ve set the shortcode to exclude any entries added to the “Neighborhood Helpers” category on these page. I’m assuming the “Linda Text” entry is the one you been testing with. This entry is has been assigned the categories you are excluding.
I see you have a “Neighborhood Helpers Test”. This shortcode is setup to include only specific categories. In this case, the Linda Test entry is displayed.
I added a “Test 0-Test” entry and assigned it to categories which would have it displays on the “Neighborhood Helpers Test” and it did display as it should.
It seems things are working correctly.
Hope this helps!