Steven Zahm@ Celina
re: I cannot update connections CSV import to 1.4 from 1.3. It says it’s not available for automatic update
Please see this FAQ which explains how to activate your support license in order to receive updates.
re: when I try to click on details or anywhere else for that matter to try to figure out how to update it it says an unexpected error has occurred.
Hmmm… I’m not able to reproduce this. Are you able to view details for other plugins? Does it happen consistently or intermittently? Can you share a screenshot to make sure I’m looking in the right place?
re: The issue I’m having which I’m assuming is because of the lack of update, is that the directory entries are no longer showing up. It says no entries when I click on our directory page. When I try to re-upload the CSV directory file and map it, it has no effect. The directory remains blank when I go to the manage page.
This would not be related to the available update for the CSV Import extension.
On the manage page, does it display the “Displaying x of y entries” below the search input? If it does, does the count seem correct? If it does, ensure you have not applied any of the filters by Click the “All” link in the upper right. Make sure all drop downs below the “All” link are set to “Show All…” and then click the “Filter” button.
If that does not help. How many check boxes do you see on the left side of the table? Two or three?
Can you share a screenshot of the page?