From my previous reply…
After you activate on the Plugins admin page you then need to go to the Connections : Templates admin page and activate it on that page.
From your last reply, It definitely sounds like you’ve activated cMap on the Plugins admin page otherwise you would not be able to register the support license key. So that is good. But that still leaves — did you activate the template on the Connections : Templates admin page? Here are the installation instructions from the template installation doc page:
- Download the zip file from your purchase confirmation email or from
your Purchase History and save it to your desktop. - Install the attached zip file as a plugin.
- Go to the Plugins admin page.
- Click Add New.
- Click Upload.
- Select the zip file that you downloaded to your desktop.
- Click Install Now.
- Click Activate.
- Go to the Connections : Templates admin page.
- Activate the template that you purchased.
To ask the question another way just so we can make sure we’re on the same page — did you do steps 3 and 4?
If you did, then you’ll have to share a link to the page with the issue and give me a temp admin login so I can see why it is not working for you. The login details can be sent using the contact link at the bottom of the page. PLease make sure to paste a link to this forum thread so I can relate the two. Thanks!
