Steven Zahm@ dgalassi
You, know I think things are working fine….
The user dgalassi is linked to entry Blue Zenith.
Either this was linked on a previous login where the email addresses matched or you added the entry using the the “My Directory Entry” admin page. Either way, once an user and a entry are linked, they are linked no matter if email address match or not. This is by design because user’s email addresses can and do change. A link is meant to be permanent after created, regardless of the email address.
The user cingadmin is not linked to any entry, no matching email address. Well, there is, but it already belongs to en entry linked to another user, dgalassi. Now, because the user cingadmin has already logged in and no available entry can be linked, it will not be checked for a link again, even if you do later change the user’s email to an entry that is available to be linked, since the user was already checked they will not be linked. I’m definitely reconsidering changing this logic after reviewing this for you. This was done to prevent hijacking a link simply by changing an email address.
As a test, I created a user, shazahm1, and then I create an entry with a matching email address, When I logged in as shazahm1 they were linked as expected.
I even checked all your other users and they are linked as expected. Except for JMoores, which doesn’t seem to have an entry in Connections to link to.
Does this help?