Reply To: Char Index Stopped Working

@ Jason

The reason is likely do do with the shortcode options you have set for the https://www.provideralliance.org/members/ page.

Without the category selected, I would expect to see results, instead there are none.

What is the exact shortcode you are using on that page?

Also, since you are using Enhanced Categories to create category permalinks, you should disable the category filter in the cMap template and instead display the category list above the directory. This settings would be found on the Connections : Settings admin page under the Display tab.