03/28/2017 at 9:40 am
#417575
Keymaster
@ Ed
I could not find any purchases made using the email address made to open this support ticket. However, I did find a purchase made back on 10/05/2015 by a person with the same name using a comcast email account. If this was you, you can log into your purchase history using the comcast email for your login username. If you need to reset your password, click the Lost Password link to reset your password.
After you login, you will have access to you updated zip files.
Hope that helps, let me know.
ps. You should also let me know the issue you are having and what version you are running of Connections and its addons as well as the version of WordPress. It’s possible updates may or may not be helpful. It really depends on the environment.
