Reply To: Any edit adds LOTS of Other to Address

01/26/2016 at 11:59 am #362570
Mitch
Participant

First, thanks for taking a look. Excellent support as always.

Interesting, as I had not noticed this issue previously. We use a managed WordPress host, so the ‘broken or old’ part is a little disconcerting. I will be passing this along to them for comment.

Could it have anything to do with any changes in WP 4.4? as again, I don’t recall this issue previously.

Two bigger questions.

1) I am experiencing this issue on other sites on the same server. Do I need to make changes there also? or can I just wait for your next release? (or is that a ways out? if so, I’ll need to address).

2) It still seems as though existing records that HAVE data (address, phone, etc…) when I open these records to make any edits, ALL of that address data is gone. So if I save (without reentering the address data from scratch), it saves the record with blank data.

This ONLY happens with records that have NOT been (recently) edited. Meaning if I edit a record that had already been messed up, the new edit does retain the data and works properly. (That sounds weird, does that make any sense?)

Thoughts?

Thanks.